I drop in on a child care providers discussion forum from time to time and make comments/suggestions if I feel I can be of help (or just want to join in on a rant!!). Recently, one of the providers had a terrible ongoing problem with a child who was willfully destroying her property i.e. toys, day care equipment and furniture. The parents laugh it off, ask the child to say an empty 'I'm sorry' and offer no discussion nor action for remedy. As you can imagine this poor lady is at her wits end. To date the child has deliberately destroyed over $200 worth of items. All too often day care providers can be faced with very delicate situations when handling difficult behavior in a child.

Use your behavior policy (you do have one right??) as an outline for formulating an individual plan. Ensure that you put in place a time frame for implementation and a deadline for reevaluation. It is helpful also to include in your parent handbook/contract details of situations where parents will be expected to cough up for 'over the top' damages caused by their child. Insert also your 'end of tether' clause where you would be forced to ask a client to withdraw their child due to ongoing issues and lack of cooperation/communication. Don't forget, sometimes professional, outside help is required….that does not indicate failure on the part of either the provider or parent. It is simply the best way forward in some cases.

Fiona Lohrenz drew on her 10 years experience of running a day care to found ChildCareOnly.com and produce a 'How to Start a Day Care Business' DVD guide: www.startchildcare.com Fiona can be reached at her website: http://www.childcareonly.com